• shop
Slide 1 of 1


contactgetting hereparkingguest servicestour operators

today's Hours

Regular Hours


We welcome questions or comments. Please fill out the form below to contact us.

Getting Here

100 CambridgeSide Place
Cambridge, MA 02141

Enter your starting address and click 'Get Directions'.

Public Transportation

CambridgeSide is located at the Lechmere T on the Green Line.

The EZRide Shuttle provides service from North Station to Lechmere, Kendall and into Cambridge. For more information on EZRide, click here: EZRide Shuttle

Free Shuttle Service

CambridgeSide offers a free shuttle service between CambridgeSide, MBTA Lechmere Green Line T Station and Kendall Square Red Line T Station. The bus runs every 20 minutes, Monday through Friday from 6am to 9pm and Saturday + Sunday from 9am to 9pm.

MBTA Station Information + Schedule

Snow Emergency Off Street Parking For East Cambridge Resident

During a declared snow emergency, free parking is valid for the CambridgeSide lower parking garage for East Cambridge residents. Please enter on CambridgeSide Place to the right of The Cheesecake Factory. Free resident parking is available from the time the declared snow emergency is in effect until 2 hours after it is lifted. Tickets may be validated between 9am to 9pm at the Parking Office located on Level G1. After hours, go to Security Base located within the pavilion on Level G3 for validation. Bring proof of East Cambridge residency for validation. CambridgeSide Garage is an automated parking facility and there will be no cashier at exit. Ticket must be validated prior to exit.

Group Tour Buses

We recommend that that you travel via Route 93 as buses are not allowed on some sections of Memorial or Storrow Drive.


CambridgeSide has automated paid parking. Please take your ticket with you and pay before returning to your car at one of the convenient parking pay stations on the following levels: G1, G2 and G3.

For your convenience, CambridgeSide provides easily accessible parking. The garage has three entrances: CambridgeSide Place, Land Boulevard, and First Street.

Garage Hours

Monday - Saturday 6am - 1am
Sunday 9am - 12 midnight

Parking Rates

Up to 30 Minutes


30 Minutes


1-2 Hours


2-3 Hours


3-4 Hours


4-5 Hours


5-6 Hours


6-12 Hours


12-24 Hours


Lost Ticket


Restaurant Validation

Parking validation is available at The Cheesecake Factory. Please ask your server regarding validation.

3 hours or less


3 hours or more

posted rates apply

Guest services

At CambridgeSide, we offer an array of amenities and service to provide you with the best shopping experience possible.

Below is a listing of the variety of service we provide for you:

24 Hour Public Safety

There is public safety available 24 hours a day, 7 days a week for customers and employees.

  • Package Assistance and Escorts
  • Lockout Assistance
  • Tire Change
  • Jumpstart Battery
  • Vehicle Locations

For more information or to seek assistance from our Public Safety Department, please call our Public Safety Line at 617.621.6080.


CambridgeSide Tailoring - G1
Monday - Saturday: 10am-7pm
Sunday: CLOSED

Bike Racks

For customer convenience, bike racks are located on G1, as well as Canal Side.


Rent a bike near your home or office and pedal your way to the next lunch meeting, errand or shopping trip, or to visit friends and family. Bluebikes Station is located outside the Main Entrance on CambridgeSide Place. For more information, please visit www.bluebikes.com.

Car Wash + Auto Detailing

Dr. Detail Car Wash - G2
Monday - Friday: 10am-7pm
Saturday: 10am-6pm
Sunday: 12pm-6pm

Directions, Maps + Information

Contact the Welcome Center Desk at 617.621.8668 for directions and/or maps.

Electric Vehicle Charging Stations

Located on G1 in the lower parking garage. Volta EV Charging Stations located on G1, G2 and G3 of the CambridgeSide parking garage. voltacharging.com/.

Tesla Supercharger Station is also located on G1 of the CambridgeSide parking garage. tesla.com/supercharger

Employment Opportunities

A list of employment opportunities are posted on our Connect Page.

EZRide Shuttle

EZ Ride is a member supported shuttle that links Cambridge worksites to Kendall Square, North Station and Cambridgeport. It is a private service with access to the public for a fee of $1.00 for adults and $0.50 for children (ages 5 - 11 yrs). Shuttles, which are wheelchair accessible, depart every 12 minutes in both directions during service hours. Shuttles run from 6:30am to 10am and 3:30pm to 7:30pm. For more information visit www.ezride.info or call (617) 8EZINFO.

Contact Lenses + Eye Exams

LensCrafters - Level 1

High Chairs

High chairs are available in the Dining Area located next to Bath & Body Works on Level 2.

Lost + Found

Any lost and found items are logged in with the Garage Office located on G1 near garage exit. To contact Lost and Found, please call 617.621.8668.


Express Newstand - Level 1.


Mailboxes are located on Level G2. Pick-up times are Monday-Friday at 4:00 pm. Stamps are sold at CVS on Level 1.

Package Assistance + Escorts

For your convenience, we offer package assistance and escorts. See Welcome Center on Level 1 for details.

Public Restrooms

Public restrooms are located on Level 1. Additional restrooms are located in T.J. Maxx.

Shuttle Service

CambridgeSide offers a free shuttle service between CambridgeSide, MBTA Lechmere Green Line T Station and Kendall Square Red Line T Station. The bus runs every 20 minutes, Monday through Friday from 6am to 9pm and Saturday + Sunday from 9am to 9pm.

Sightseeing + Private Charters (Seasonal)

The Charles Riverboat Company offers private charters and sightseeing cruises that depart from Canal Park adjacent to CambridgeSide. To inquire about prices and availability, call 617.621.3001 or visit the ticket booth located seasonally in Canal Park.


Strollers can be rented for center use through an automated stroller set up, Smarte Carte, located on Level 2 near T.J.Maxx. Strollers feature tablets with apps and games for children. Strollers are available to rent for a fee of $10.00, of which $1.00 will be returned to the customer upon returning the stroller. Payments can be made in the form of dollar bills and all major credit cards.

Taxi Service

Taxi stand is located at CambridgeSide Place. If a taxi is not available, the Welcome Center can request one.

Welcome Center

Welcome Center is on Level 1 in the center of CambridgeSide. The Welcome Center provides customers with store information, store phone numbers, directions to the center, information regarding upcoming promotions and other requested services.

Wheelchair Rentals

Complimentary wheelchairs are available at the Welcome Center on Level 1.


Complimentary WiFi is available at CambridgeSide.

Tour Operators

CambridgeSide continually strives to develop specialized partnerships within the tourism industry and we offer convention and leisure groups packages to meet every need and budget. In addition, the center provides convenient coach drop-off and parking (must coordinate with center in advance). The following is a sample of our standard programs and packages, however, we welcome the opportunity to customize a special itinerary for your group! Please contact the CambridgeSide Marketing Department at at 617.621.8668 or CSinfo@NEDevelopment.com. for further information.

Group Tour Discounts/Special Offers

Meet & Greet services are available at CambridgeSide. A center representative will greet the bus upon arrival and deliver a coupon brochure and center directory to each member of the tour group.

Charles Riverboat Company and The Cheesecake Factory Cruise & Lunch package

Setting out from the CambridgeSide, the Charles Riverboat Company takes you on a 60 minute sightseeing excursion aboard one of Boston's only authentic riverboats. While cruising along the beautiful Charles River, you'll get spectacular views of the Boston and Cambridge skylines. After your cruise, enjoy a leisurely lunch from the delectable menu (special lunch menu) at The Cheesecake Factory and enjoy your special discount coupons for terrific shopping at the CambridgeSide stores. For more information, call Charles Riverboat Company at 617.621.3001.